![]() ![]() Many companies also require at least one year of customer service experience however, there are some companies that will hire beginners without any experience. To become an online chat agent, most companies require applicants to have a high school diploma or GED, excellent written communication skills, and a fast and accurate typing speed. What Are the Requirements For Being a Remote Chat Agent? Some of these chat agent jobs require background knowledge of a specific area, and many of them require you to type a certain number of words per minute, so make sure you read all of the fine print before applying. In fact, live customer service chat is becoming more and more popular every day. ![]() While many work-at-home jobs are phone-based, the Internet has opened up a new breed of customer service that does not require being on the phone. Again, I was on the phone for long periods dealing with disgruntled providers - no fun! After college, I worked for Medicaid doing prior authorization for nursing visits and home medical equipment. ![]()
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